Refund and Returns Policy

RETURN / REFUND POLICY

Last updated [12 October 2022]

RETURNS

  • The item must be returned within 7 days from the receipt or online order date for a refund.
  • All returned items must be sealed, unused and in the original condition as you received it.
  • Refund process is valid in case of damaged items.
  • Please allow at least 14 days from the day we receive your item to process your return or exchange.
  • To return an item, please call +201004763187 from 10 am to 4 pm Egypt timing from Sunday to Thursday or email info@icurepharma.net.

 

REFUNDS

  • After receiving your return and inspecting the condition of your item, we will process the refund.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Please allow at least 14 days from the day we receive your item to process the refund.
  • Refunds may take 14 days to appear on your credit card statement, depending on your credit card company.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at info@icurepharma.net.